Voice AI in production
Engineering a healthcare voice agent with real-time scheduling integrations.
Alex Chandler AI scientist & engineer
Voice AI, evaluation, and enterprise systems.
Explore work ↗Jul 2024–Jul 2025Factuality assessment, retrieval and enterprise AI infrastructure.
Explore work ↗Jun–Aug 2023Financial language systems and automatic evaluation.
Explore work ↗Oct 2020–Mar 2022Software engineering for network visibility products.
Explore work ↗2019–2024A foundation in computer science, artificial intelligence and machine learning.
Explore work ↗The full body of work
Explore 23 projects, publications and engineering contributions, from current work to the earliest experiments.
Through the years
Engineering a healthcare voice agent with real-time scheduling integrations.
A simulation harness for realistic caller personas, automated scoring and behavioral regression tests.
Explore 54 terms, their working definitions, and the boundaries between them.
Systems and methods for measuring performance of large language models.
Assessment, verification and correction workflows for generated reports.
Hybrid retrieval, query transformation and citation generation for enterprise AI.
Fine-tuned language models that answer batches of questions in one inference pass.
Instruction-tuning for financial claim classification and reasoned explanations.
Token-level detection of hallucinated spans using features from internal LLM layers.
Comparing reinforcement learning and counterfactual regret minimization in imperfect-information poker.
Ensembling prompt judgments to detect factual inconsistencies in generated summaries.
Context decomposition and prompt-based evaluation of factual consistency.
Give a language model one document and several questions or requested outputs. Return the answers together in one inference pass.
Named-entity recognition, table extraction and automatic evaluation for financial question answering.
Contrastive learning, hard negatives and temporal reordering for video-language representations.
Reformulating robot imitation learning as a sequence of returns, states, and actions.
Topical control through contrasting expert language models and self-organizing structures.
APIs, test automation and AI threat detection for network visibility products.
Modified beam search for adversarial triggers against ELECTRA question answering.
Instrument identification, market analysis and a database of more than 10,000 instruments.
Planning well paths through 3D subsurface data with actor-critic methods.
Analyzing political districts with computational geometry, networks and a web application.
Hallucination detection, factuality research,
and the engineering of AI systems.